Services
PBX maintenance for large organizations
Maintenance of Asterisk PBX systems in enterprise environments, with excellent support and a fast response to all client needs.
Tailored solutions
The digitel enterprise package offers everything included in the digitel package, with greater flexibility and adaptability. Users of this service can choose exactly which services they do or do not want to implement, and can thus combine features from the hotel, net, analog, digitel and call center packages. The hallmark of the digitel enterprise package is flexibility in the choice of equipment and software solutions. We monitor all installed equipment 24 hours a day, which enables a fast reaction in case of equipment or network problems.
Integration with existing systems and automation of business processes
Simple implementation
All data is stored separately on multiple media within the system to reduce the risk of losing valuable data. Data can be additionally protected with an external backup system. The system is compatible with all current and most widely used technologies, so it does not limit the choice of manufacturers when selecting phones, headsets and other peripherals. The communication solution supports connection to digital VoIP communication channels, and other communication channels can be added as needed (GSM, ISDN, analog). The advanced options of the telecommunication solution are available in this version too: FoIP, answering machine, advanced handling of the sequence of incoming and outgoing calls, call forwarding……
Scalability
The Tel-it unified communication system is implemented according to the needs and size of the company, while also keeping future expansion needs in mind. This approach makes technology accessible to small and medium-sized businesses, which no longer have to lag behind the big players.
A wealth of features
- flexibility and scalability
- high-quality support
- the option to choose the optimal service package
- advanced PBX features
- options for large and small users
AI services
In enterprise environments, AI services can be introduced modularly, only for the departments or locations that need them, and connected to existing business systems.
- virtual assistants for the main number and individual departments
- automatic call transcription and summaries
- integration with CRM and other business systems