Call centers
A virtual agent handles simple requests, while agents get a transcript, summary and analysis of every conversation.
AI
AI integrations for call centers, hotels and digital telephony
The phone systems we build and maintain can be connected to artificial intelligence (AI) solutions. A virtual assistant can answer calls 24/7, conversations can be transcribed and summarized automatically, and calls can be routed intelligently to the right person.
Hotels
A multilingual virtual receptionist answers guest calls, takes orders and requests, and schedules wake-up calls.
Digital telephony
A voice menu that understands speech, voicemail-to-text transcription and automatic logging of calls in your CRM.
01
Complete call center solutions
The service we offer to call centers covers everything needed for modern business. Simple monitoring of agent performance and statistics tracking, with numerous customization options.
02
State-of-the-art digital telephony
Instead of settling for compromises when choosing a carrier, use advanced dial plans to choose several of them and make cheaper calls abroad as well as to fixed and mobile networks.
03
CRM – customer and sales management
Automation of sales and customer relationship processes – our CRM solutions offer powerful collaboration and organizational tools for building the ideal customer experience.
04
GPS tracking of vehicles, vessels and employees
Tel-it GPS tracking enables real-time tracking of cars, vessels and machines, and a smartphone running Android or iOS is all you need for tracking.
Call centers
The service we offer to call centers covers everything needed for modern business. Simple monitoring of agent performance and statistics tracking, plus call transfer, callback when all agents are busy, routing calls to the least busy agent, etc. A clear interface makes switching to the system easy.
Hotel systems
Phone systems for hotels offer many features specific to the hotel business, including a clear interface for call billing, with the possibility of reducing the cost of international calls. Simple system management from a PC at the reception desk gives you quick insight into the bills and the options your guests have chosen.
Small and medium-sized businesses
The products and services we offer to businesses include the delivery, installation and maintenance of telephone and network systems. All our communication systems include the most advanced calling options for business users, along with state-of-the-art PBX systems and advanced maintenance services.
Emergency services
For this group of especially demanding users focused on reliability, we offer products and services that meet these requirements using the latest technology. Our products in this segment include complete solutions for dispatch centers, public address systems, radio communication, recording and SMS alerting.
SMS systems
We offer systems for automated sending of SMS messages, whether for marketing campaigns or for cases where sending data over the internet is not possible.
CRM system
A comprehensive solution for marketing, sales and support, from the office or in the field. Our CRM solutions offer powerful tools for building the ideal customer experience and increasing productivity.
5G networks
We design and build 5G and wireless systems as well as private 5G networks for businesses and industrial environments, with high speeds, low latency and reliable connectivity.
Services
- Computer network design, installation and maintenance
- Network Infrastructure
- Enterprise Networking (LAN / WAN / Wi-Fi)
- 5G & Wireless Systems
- Private 5G Networks
- Asterisk system development and maintenance
- Telephony with analog PBX systems
- Call center – complete solutions
- PBX maintenance for large organizations
- Digital telephony for business users
- Phone systems for hotels