A comprehensive solution for marketing, sales and support, from the office or in the field. Our CRM solutions offer powerful collaboration and organizational tools for building the ideal customer experience and increasing productivity. Process automation improves the consistency of the tasks employees perform, with the help of reminders, comprehensive reports, and task creation and delegation. Comprehensive reports on clients, employees and their interactions enable better management and decision-making and increase the potential for business improvement. Consolidate your client databases, automate repetitive tasks and processes, and let employees focus on their own work by eliminating unnecessary steps, data and information.
Equip your employees with a quality set of tools to increase productivity and customer satisfaction.
Organizing marketing campaigns gives you insight into the success of each individual campaign. Find out which campaigns deliver the best results and which ones don’t justify the money invested. Run campaigns and manage client relationships by email, phone, SMS or via social networks. Supporting existing clients is easier with tel-it CRM solutions. Ensure a fast response to customer needs, spot critical points in time and reduce the number of complaints. Review the history of your relationship with each client and anticipate their future needs for your products and services.
Keep each client’s profile in one place, for the whole company. That way all data is up to date, and marketing, sales or service always have the same information.
From now on, you don’t have to rush to the office to finish a task you’ve started or send a document to a client. With our CRM, documents, projects, contacts, orders, calendar, etc. are available wherever you are, and they can be viewed and edited on all popular devices, including smartphones and tablets. Stay connected and up to date wherever you are. The mobile version of tel-it CRM gives you quick insight into sales data and information about your partners on the devices you always have with you.
Take your CRM with you wherever you go, and stay up to date even when you’re not in the office.
Work gets done faster with tel-it CRM and its built-in task assignment and project management system. A comprehensive overview of the tasks employees perform and of customer interactions, all in one place. In addition, you have a file-sharing system at your disposal, with files that can be assigned to specific clients, accounts or people. Add contracts, photos or any other type of file to your client database.
Get real-time insight into your business and stay informed about every interaction between your employees and your clients and customers.
It isn’t easy to keep track of your business, especially in real time. With tel-it CRM, it becomes easy. Group the data you want to review, filter and compare it, and you’ll get a real-time overview of your business. Each user can create reports for the company processes and events that matter to them, so nothing escapes their attention. Tel-it CRM gives you insight into the complete sales cycle. Identify trends, spot opportunities, increase productivity and reduce costs with the right decisions made at the right time.
Simple inventory tracking, linked to orders and invoices, provides a comprehensive overview of the stock level of each individual item in the warehouse. Automating sales processes and linking them to stock levels eliminates unnecessary and repetitive work. Automatic reminders alert you when the quantity of an item drops below the desired threshold. Ensure timely planning so that your warehouse is always optimally stocked and you can deliver goods to your clients on time, at any moment.
Description: Basic package
FEATURE
Description: most popular
FEATURE
Description: Advanced package
FEATURE
The Tel-it unified communication system is implemented according to the needs and size of the company, while also keeping future expansion needs in mind. This approach makes technology accessible to small and medium-sized businesses, which no longer have to lag behind the big players.
tel-it d.o.o.