Services
Asterisk system development and maintenance
Asterisk system development and maintenance services, “turnkey” or “ad-hoc” solutions, with implementation possible on new or existing servers.
Turnkey and ad-hoc Asterisk systems
We offer Asterisk system development and maintenance services. Whether it is a “turnkey” or an “ad-hoc” system, our solutions comply with all applicable standards, and implementation is also possible on existing servers. We also upgrade existing Asterisk systems and provide support if you build or maintain the system yourself. We integrate “billing” systems into new or existing Asterisk installations for easier insight into calling costs. The system can be implemented on the customer’s PBX or on our server. The advanced options of the telecommunication solution are available in this version too: FoIP, answering machine, advanced handling of the sequence of incoming and outgoing calls, call forwarding……
Easy maintenance with proactive monitoring
We offer support by phone, over the internet or on site. We guarantee a fast response to any problems in the system. We monitor all installed equipment 24 hours a day, which enables a fast reaction in case of equipment or network problems. The system also supports proactive monitoring, which enables equipment maintenance and servicing with system monitoring, detecting and correcting problems before they occur or before they escalate. The primary goal of monitoring and maintenance is to avoid or mitigate the consequences of equipment failure and to avoid the costs associated with communication systems being unavailable.
Scalability
The Tel-it unified communication system is implemented according to the needs and size of the company, while also keeping future expansion needs in mind. This approach makes technology accessible to small and medium-sized businesses, which no longer have to lag behind the big players.
A wealth of features
- setting up and changing dial plans
- setting up and changing SIP trunks
- database integration
- troubleshooting hardware problems
- troubleshooting audio problems
AI services
Artificial intelligence services can be added to new and existing Asterisk systems. We carry out the integration through standard Asterisk interfaces, without replacing existing equipment.
- a virtual assistant that answers and routes calls
- voice menus that understand speech
- automatic transcription and summaries of conversations