Maintenance of networks and PBX systems, digital telephony, modern solutions for hotels and call centers. Solutions that can easily be customized and upgraded to meet the client’s needs.
We carry out design and construction in line with current and future needs. We also handle cabling and configure all the necessary equipment. We maintain existing computer networks and guarantee fast and efficient troubleshooting of all problems.
The service we offer to call centers covers everything needed for modern business. Simple monitoring of agent performance and statistics tracking, plus call transfer, callback when all agents are busy, routing calls to the least busy agent, etc.
The analog package offers compatibility with analog phones and networks, which makes implementation easier with existing telephone installations. In addition, it enables some advanced options and represents the most painless, and often the most affordable, transition to VoIP technology.
The hallmark of the digitel enterprise package is flexibility in the choice of equipment and software solutions.
The digitel package includes the most advanced calling options for business users. It includes advanced dial plans and the ability to choose an unlimited number of carriers, with the PBX automatically selecting the most affordable one for each individual call. It enables free calls within the company, even if it operates at multiple locations.
Phone systems for hotels provide a better calling service and, in addition to standard features and flexibility, include many functions specific to the hotel business, including a clear interface for billing guest calls, while reducing the cost of international calls.
We offer computer network design, installation and maintenance services. We carry out design and construction in line with current and future needs. We also handle cabling and configure all the necessary equipment. We maintain existing computer networks and guarantee fast and efficient troubleshooting of all problems.
Robust and scalable network architecture built to ensure reliable connectivity, performance, and long-term operational efficiency.
Integrated enterprise networking solutions that optimize local, wide-area, and wireless connectivity across offices, campuses, and distributed environments.
Advanced wireless communication systems engineered to deliver speed, flexibility, low latency, and seamless connectivity.
Secure, high-performance private 5G infrastructure tailored for enterprises, industrial environments, and mission-critical operations.
The phone systems we build and maintain can be connected to artificial intelligence (AI) solutions. A virtual assistant can answer calls 24/7, conversations can be transcribed and summarized automatically, and calls can be routed intelligently to the right person.
A virtual agent handles simple requests, while agents get a transcript, summary and analysis of every conversation.
A multilingual virtual receptionist answers guest calls, takes orders and requests, and schedules wake-up calls.
A voice menu that understands speech, voicemail-to-text transcription and automatic logging of calls in your CRM.
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